Can
I really print my own invitations?
Absolutely, all of our invitations are
compatible with inkjet and/or laser printers! Each blank
invitation order comes with a Microsoft Word template
that is specifically formatted for that particular invitation.
You simply open up the template, type in your text and
print!
For pirinting instructions, please see
our Self-Printing
Guide.
I already have the invitations. How can I order
the template?
If you have already ordered your invitaitons
from another source our template are still available
to you. Templates can be ordered from each order information
page simply by clicking the "Order the template
for only $3.00" link below the image
Do you have a catalogue or samples?
As we are constantly adding new items
throughout the year, our website has our most current
product lines. We understand that it is sometimes difficult
to view the invitations online, therefore samples are
available for you to get a better idea of the quality
of the paper, the weight, the texture, the size and
feel.
Samples can be ordered from each order
information page simply by clicking the "Order
A Sample" link to the right of the image. There
is a charge of $2.50 for all invitations, announcements
and thank you cards.
Invitations will arrive blank or printed, envelopes
are not included. Samples are shipped via First Class
Mail and may take up to 10 business days for delivery.
How many invitations should I
order?
For wedding invitations it is customary
to take your guest list, divide it in half and add 25
invitations, however for events such as Bridal &
Baby Showers and Birth Announcements an additional 10
invitations would be sufficient. Please take into considerations
test sheets, last minute guests and mementos.
When
should I order my invitations?
It is best to order your invitations as
soon as you have an estimated count of how many people
will be attending your event. Please add 1 - 3 days
to our published transit times for in-house processing.
For more information, please see our
published
transit times.
Do
you provide printing services?
Yes, we can print your invitations, address
your envelopes and even stuff & mail them for you.
Our invitation printing services are available for a
low flat rate of $20.00 (2 box minimum).
For more information, please see our
printing
section
Do
you provide proofs?
Yes, each print order automatically receives
a free e-proof within 1 business day. If you require
a hard copy proof there is a minimum proof charge of
$25.00. Some wedding invitations require a minimum purchase
of 25 invitations.
Do
you accept rush print orders?
Yes, to expedite your order there is a
$25.00 rush order fee. Please use the check box on each
order page to request rush service.
What
if the item I want is out-of-stock?
In the event
that an item is out-of-stock, we will alert you via email and
the in-stock portion of your order will be sent via the shipping
method of your choice. When the backordered item is received we
will ship it to you at no additional cost.
What
are your shipping options?
There are a number of shipping options
that are available. For more information, please see
our shipping
options and rates.
Do you offer shipping outside
of the US and Canada?
Yes, we do ship to International destinations.
A minimum fee of $25.00 will be added to all standard,
express and overnight orders. Please note that overnight
shipping is not always available for International destinations.
We will contact you via phone or email with an exact
total.
Where do you ship from?
Orders destined for the US will be shipped
via the United States Post Office, UPS or FedEx from
Detroit, Michigan. Orders destined for Canada will be
shipped via Canada Post or Purolator Courier from Windsor,
Ontario. In the event that an item is out-of-stock we
may opt to have your order sent directly to you from
our supplier. Our suppliers are located throughout the
US and Canada.
For more information about transit times,
duty and tax please visit our shipping
section.
Can
I change the ship to address on my current order?
Generally
we are unable to change the shipping address once your order has
been shipped, however you may contact customer
service to check the status of your order and we will
change it if possible.
What
method of payment do you accept?
Love Me Always accepts Visa, MasterCard,
Discover and American Express through PayPal. It is
not necessary for you to have a PayPal account to complete
your purchase.
How do I use my discount code
when ordering online?
Simply enter
the discount code under the voucher section of the shopping cart
upon checkout. Please be sure to click the "recalculate"
button to update the cart and verify your total.
Please note that your discount voucher must be
used at time of order to be honored.
Does
Love Me Always have customer testimonials?
Yes, you can view what our customers have
to say about their Love Me Always! experience at testimonials
How
do I provide general feedback?
We would love to hear from you! We are
constantly trying to improve our customers' experience
and would greatly appreciate any feedback you can provide,
both good and bad. Please email all feedback to customer
service.
What
is your return policy?
If you are
not completely satisfied with you blank invitation or product
order, please return it to
us within 15 calendar days for
a refund or exchange. For more information,
please see our
return
and exchange policy.
Wait!
I still have more questions!
If you are unable to find the information
you require from our website, please feel free to contact
customer
service. |